Time
The average wholesale manufacturer receives more chargebacks and deductions than can reasonably be researched on any given business day, on average between 100 to 150 violation claims per day. But what does this number mean in terms of labor? How can this number be quantified as a function of time or job activity? Or in other words, how much time and money is lost researching valid deductions and chargebacks? Each day a collector shows up for work, he must complete in essence - four days of work. Or phrased another way, a collector spends only a quarter of their day doing work that will have a positive benefit to the corporation - a two hour workday.

A Two Hour Workday
The job of a collector is to collect money from erroneous violation and unauthorized claims, not manually gather information from electronic data systems. And the large portion of a collectors day is spent gathering exactly that; electronic information and documents describing decisions and activities that have already occurred and yet were never disseminated across the enterprise.

Jistik CRE affords the collector the ability to reach into existing enterprise information assets and automatically display all available information surrounding particular chargebacks and deductions. Requiring the collector to only review the chargeback, not gather information, and determine its validity based on that information. If the violation claim is deemed erroneous, filing is done either by electronic means, or printed and mailed along with the dispute claims and reports completed online.

The benefits of Jistik CRE:
•Provides an intuitive organizational structure for electronic storage and manipulation of chargeback and deduction information, as well as the ability to view and attach documents to the violation claim.

•External Open Standard integration with third party shipping for relevant documentation including Bills of Lading, Proofs of Delivery, etc.

•Recovery procedures delivered in a visual process template including customizable recovery procedures based on Chargeback type.

•Reporting functionality, providing both paper and real-time monitoring of trading partner dilution and profitability.

•Accountability: Jistik CRE logs all activities, events and objectives, into a central calendar affording corporate management a centralized view of all collection activity and successful recovery.